Last Updated: March 2025
1. Introduction
Welcome to Lovers Retreat, a service provided by 11:11 Alchemy (“Company”, “we”, “us”, or “our”). By accessing and using our website and services (the “Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree with any part of these Terms, please do not use our Service.
2. Acceptance of Terms
By using our Service, you represent that you are at least 18 years of age and legally capable of entering into binding contracts. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
3. Changes to the Terms
We reserve the right to modify or update these Terms at any time. When we make changes, we will update the “Last Updated” date at the top of this document. Your continued use of the Service after any changes constitutes your acceptance of the revised Terms.
4. Services Provided
Lovers Retreat is designed to [brief description of what the service offers – for example, “provide retreat information, booking services, and related content”]. We strive to ensure that all information provided on our website is accurate; however, we make no warranties regarding the completeness, reliability, or accuracy of any content available.
5. User Registration and Account Security
Some features of our Service may require registration. When you register, you agree to:Provide accurate, current, and complete information.Maintain and promptly update your account information.Safeguard your password and not disclose it to any third party.You are responsible for all activities that occur under your account. Notify us immediately if you suspect any unauthorized use.
6. User Conduct
You agree not to misuse our Service. This includes, without limitation, not engaging in any unlawful, harmful, or disruptive activities; not attempting to access non-public areas of the Service; and not interfering with or disrupting the integrity or performance of our systems.
7. Intellectual Property
All content, trademarks, logos, graphics, and software provided through our Service are the property of 11:11 Alchemy or its licensors. You are granted a limited, non-exclusive, non-transferable license to use the Service solely for your personal, non-commercial use. You may not reproduce, distribute, modify, or create derivative works without our prior written consent.
8. Payment and Refunds
If the Service includes paid components, all payments are subject to the terms outlined during the purchase process. All fees and charges are non-refundable unless otherwise specified. Please review the payment terms provided at the point of sale carefully.
9. Disclaimers
Our Service is provided “as is” and “as available.” 11:11 Alchemy disclaims all warranties, express or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or completely secure.
10. Limitation of Liability
To the fullest extent permitted by applicable law, 11:11 Alchemy shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to your use of, or inability to use, the Service.
11. Indemnification
You agree to indemnify, defend, and hold harmless 11:11 Alchemy, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses arising from your use of the Service or any violation of these Terms.
12. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which 11:11 Alchemy is registered (Bali, Indonesia), without regard to its conflict of laws principles. Any disputes arising under or in connection with these Terms shall be resolved through amicable negotiations. If a resolution cannot be reached, the dispute will be submitted to the appropriate courts in Bali.
13. Termination
We reserve the right to suspend or terminate your access to the Service at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users or to 11:11 Alchemy.
14. Miscellaneous
Entire Agreement: These Terms, along with any policies referenced herein, constitute the entire agreement between you and 11:11 Alchemy regarding your use of the Service.
Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
Contact: If you have any questions about these Terms, please contact us at Jl. Penestanan, Sayan, Kecamatan Ubud, Kabupaten Gianyar, Bali 80571