Your Questions, Answered

All you need to know about booking, staying & enjoying your time at our Bali retreat.

Yoga & Meditation

Where is the Alchemy Yoga & Meditation Center, and how do I get there?

The Alchemy Yoga & Meditation Center is conveniently located just a 3-5 minute walk from the 11:11 Retreat Center, allowing you to enjoy a short and peaceful stroll to your classes.

What is included in the daily yoga and meditation pass? Are classes suitable for all levels?

Your pass includes 5 yoga and meditation classes, designed to accommodate all levels, from beginners to advanced practitioners. Each session is tailored to provide a relaxing and fulfilling experience.

Can I skip a day of yoga if I need rest, or is it a daily commitment?

There’s no obligation to attend daily. If you feel like taking a break, you’re welcome to skip a class and unwind in the comfort of your villa.

Meals & Dining

What breakfast options are available? Are dietary preferences accommodated?

We offer an à la carte breakfast menu featuring a variety of delicious options. Our kitchen happily accommodates any dietary preferences or restrictions, ensuring everyone enjoys their meal.

Are there other meals provided, or additional dining options available?

Your retreat package includes a daily à la carte breakfast along with unlimited mineral water, coconut water, and our signature JAMU, a traditional medicinal drink of Bali. Other meals can be arranged upon request.

Can I have breakfast served in my villa?

Yes, absolutely! You can request to have your breakfast served directly to your villa for a relaxed and private dining experience.

Spa Services

What is included in the Alchemist Dream Bath Experience?

This luxurious bath experience is designed to rejuvenate your body and mind. Relax in your private bathtub surrounded by candlelight, bath salts, and essential oils, with warm water infused with fresh flowers and herbs. It’s a perfect blend of indulgence and relaxation.

Do I need to book spa treatments in advance?

No need to worry about bookings. Before your arrival, you’ll receive a detailed schedule with all your pre-planned activities, including spa treatments.

Can I customize my spa package?

While the included spa services are pre-scheduled, you can add extras like an additional Dream Bath Experience or an Aura Cleansing Massage for an even more personalized experience.

Is the Aura Cleansing Massage suitable for specific health concerns?

Yes, the Aura Cleansing Massage is deeply relaxing and suitable for most guests. It includes sage burning, a foot scrub with medicinal salts, and a full-body massage using locally extracted coconut oil and therapeutic-grade essential oils. Simply relax and let the healing process begin.

Exploration & Adventure

What destinations are included in the private excursion? Can I customize the route?

Your private excursion allows you to explore iconic locations within 60 km of the retreat. With 8 hours at your disposal, our experience coordinator can help create a custom itinerary tailored to your preferences.

Are entrance fees included in the excursion cost?

We cover up to 300,000 IDR in entrance fees. If costs exceed this, you can pay the difference directly or have it added to your final bill.

Can I customize my spa package?

While the included spa services are pre-scheduled, you can add extras like an additional Dream Bath Experience or an Aura Cleansing Massage for an even more personalized experience.

Do excursions run in all weather conditions?

Most excursions proceed regardless of weather, but in rare cases, we may need to adjust outdoor activities for your comfort and safety.

Transport & Driver Services

How do I arrange round-trip transport to the retreat?

Once your booking is confirmed, our experience manager will coordinate all transportation details to ensure a seamless arrival and departure.

What is the hourly rate for the private driver?

As of November 2024, the hourly rate for a private driver is 100,000 IDR. Please check the latest exchange rate for an accurate conversion.

Can the private driver pick me up from different locations each day?

Yes, that’s no problem. The driver’s time starts from our location and can include pickups from other locations as needed.

Do excursions run in all weather conditions?

Most excursions proceed regardless of weather, but in rare cases, we may need to adjust outdoor activities for your comfort and safety.

Booking & Cancellation

What is the cancellation policy?

Your deposit is non-refundable. However, we’ll do our best to accommodate changes to your booking if needed.

Can I reschedule my retreat dates?

Yes, rescheduling is possible depending on availability. Contact us as soon as possible to explore your options.

Is a deposit required, and how much?

Yes, a $1,000 non-refundable deposit is required to secure your booking. This ensures your spot at the retreat.

Accommodation Details

What amenities are included in the villas?

Each villa features Wi-Fi, air conditioning, a fully equipped kitchen, and options for in-room massages. The cozy design and tranquil atmosphere make it the perfect retreat.

Is daily housekeeping included? Are laundry services available?

Yes, daily housekeeping is included to keep your space tidy and comfortable. Laundry services are also available upon request for your convenience.

General Retreat Information

Are there group activities, or are experiences fully customized?

All experiences are tailored to each guest, ensuring a highly personalized retreat. Group activities are not part of the standard offering.

What should I bring for the retreat?

Bring comfortable clothing for yoga, swimwear, and anything that helps you relax, such as books or journals. Essentials like sunscreen and insect repellent are also recommended.

Is this retreat suitable for solo travelers, couples, and all age groups?

Yes, our retreat welcomes solo travelers, couples, and guests of all ages. It’s designed to offer a unique experience for everyone.

Can I customize the length of my retreat?

The retreat packages have fixed durations to provide the best experience. However, feel free to inquire if you have specific needs.

Can I bring kids or pets?

1111 Alchemy ensures a peaceful and immersive experience for all guests, we do not allow children or pets at the retreat. While we absolutely love them, their presence could impact the atmosphere and the experience of others. Thank you for understanding!

Still have questions?

We’re here to help! If you have any unanswered questions or need more details, don’t hesitate to reach out.

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