Last Updated: March 2025
1. Introduction
At Lovers Retreat, provided by 11:11 Alchemy, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our Service.
2. Information We Collect
We may collect the following types of information:
Personal Information: Information you provide when registering or interacting with our Service (e.g., name, email address, phone number, billing details).
Usage Data: Information about how you access and use our Service, including your IP address, browser type, operating system, and pages viewed.
Cookies and Similar Technologies: We may use cookies to personalize your experience, analyze trends, and improve the Service.
3. How We Use Your Information
We use your information to:Provide, operate, and maintain our Service.Process transactions and send related information, such as confirmations and invoices.Communicate with you about updates, promotions, and other service-related news.Improve our Service through data analysis and feedback.Comply with legal obligations.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers: With trusted third-party service providers who assist in the operation of our Service (e.g., payment processors, hosting providers), subject to confidentiality agreements.Legal Compliance: When required by law or in response to a valid legal request.
Business Transfers: In connection with any merger, sale of assets, or similar business transaction, your information may be transferred as part of that transaction.
5. Data Security
We implement reasonable security measures to protect your personal information. However, no internet transmission is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.
6. Your Rights
Depending on your jurisdiction, you may have the right to:Access, correct, or update your personal information.Request the deletion of your data.Object to or restrict the processing of your information.Data portability. If you wish to exercise any of these rights, please contact us at [insert contact email/address]. We will respond to your request in accordance with applicable law.
7. Cookies and Tracking Technologies
Our Service uses cookies and similar technologies to enhance user experience. You can set your browser to refuse all or some cookies or to alert you when websites set or access cookies. However, if you disable cookies, some parts of our Service may not function properly.
8. Third-Party Links
Our Service may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. International Data Transfers
As 11:11 Alchemy is registered in Bali, Indonesia, your information may be transferred to and processed in countries other than your own. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date. Your continued use of the Service after such changes constitutes your acceptance of the revised Privacy Policy.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
Address: Jl. Penestanan, Sayan, Kecamatan Ubud, Kabupaten Gianyar, Bali 80571